Fenchel & Janisch Film Production

Testimonial video Frankfurt

Let customers, clients, patients talk about their positive experience in working with you and use these statements to increase your sales

Testimonanial video sample

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We are also using customer testimonials

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Facts worth knowing about a testimonial video Frankfurt

Using customer testimonial videos as referrers

There is nothing better than customers who speak positively about their own company, and this can be done using a customer testimonial video. In order for them not only to do this once, but time and again we capture these customer voices with a video and turn it into a video that you can integrate perfectly into your marketing in Frankfurt. However, it is not necessary that the customer who speaks is very experienced in front of the camera.

Customer voices are more authentic than classical advertising

The statement appears much more natural and authentic in the form of a testimonial video, especially for customers without camera experience. Of course, it is always important to create a calm atmosphere so that the customer can relax in front of the camera. The video works best when a particular interview is conducted in which the customer is asked various questions about the cooperation. There should be open questions so that the customer can describe from his point of view what he likes about the cooperation with the provider.

Customer testimonials video for marketing in Frankfurt

A customer testimonial is not only very valuable for the creation of a video, but also for marketing, because it offers a great possibility to know what a customer likes about you. Also, avoid putting words in the customer’s mouth as this will quickly become unreal. Instead, the questions should be formulated such that they are easy for the customer to answer.

Preparation for production

The preparation should be kept as simple as possible in order to avoid any confusion of the customer, before the production of the customer voice video. The customer should only be told that a short interview will be conducted with him about his current collaboration, and that he can answer the questions impromptu and from his heart. Also, the interview will only take half an hour of his time. Such information already contributes greatly to the customer’s comfort, which is very beneficial when working in front of the camera.

Production process

When the customer is in front of the camera, a relaxed atmosphere should be created and it should be made known to the customer that mistakes are not a problem, and that you do not expect a professional in front of the camera. If the customer is very nervous, a trick often helps to start by saying that a test shot will be taken, which takes off a lot of pressure. Of course, during the test shot, the customer will be correctly recorded so that the great testimonials are created in a very relaxed atmosphere, so that the customer will be surprised how quickly it went and that it did not cause harm.

Inquire now! E-mail: project(at)fenchel-janisch.com Call: +496926492721